Akton

TERMS AND CONDITIONS OF USE

Privacy Policy & Terms of Service

Akton (“we”, “our”, or “us”) provides a cloud-based gym management platform that helps fitness businesses manage members, attendance, subscriptions, payments, staff operations, and engagement tools through mobile applications (the “Service”).

By using Akton, you agree to the collection and use of information in accordance with this Privacy Policy and Terms of Service.

1. Information We Collect

We collect information to provide and improve our services for gym owners, staff, and gym members.

A. Personal Information

While using Akton, we may collect the following information:

  • Full Name

  • Gender

  • Address

  • Phone Number

  • Email Address

  • Date of Joining

  • Business / Gym Name

B. Business & Membership Information

Gym owners may store and manage:

  • Member profiles

  • Membership plans & subscription details

  • Attendance records

  • Payment and renewal status

  • Workout and engagement data

Akton acts as a data processor for member data entered by gyms. The gym/business using Akton is responsible for ensuring they have the right to collect and manage their members’ information.

C. Usage Data

We automatically collect certain technical data when you use the Service, such as:

  • IP address

  • Device type

  • App version

  • Pages or features used

  • Date and time of access

  • Session duration

D. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in

  • Maintain secure sessions

  • Understand product usage

  • Improve performance and user experience

You can disable cookies in your browser, but some features may not work properly.

2. How We Use Information

We use the collected data to:

  • Provide and maintain the Akton platform

  • Manage gym memberships, attendance, and subscriptions

  • Send service-related notifications (renewals, alerts, updates)

  • Provide customer support

  • Improve product features and performance

  • Monitor usage and prevent fraud or misuse

  • Communicate important updates about your account or subscription

We do not sell personal data to third parties.

3. Data Sharing & Third Parties

We may use trusted third-party service providers for:

  • Cloud hosting and storage

  • Payment processing

  • Analytics and performance monitoring

  • Customer support tools

These partners only process data on our behalf and are required to keep it secure and confidential.

We may also disclose information if required by law, regulation, or legal process.

4. Data Storage & Security

We use industry-standard security practices to protect your data, including:

  • Secure cloud infrastructure

  • Encrypted connections (HTTPS)

  • Role-based access controls

  • Regular monitoring and security updates

While we take reasonable steps to protect your information, no system can be 100% secure.

5. Data Retention

We retain data for as long as your account is active or as needed to provide the Service. After account closure, we may retain certain data for:

  • Legal compliance

  • Dispute resolution

  • Fraud prevention

6. Your Rights

Depending on applicable laws, you may have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent where processing is based on consent

Requests can be made by contacting us at the support email listed below.

7. Children’s Privacy

Akton is not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Terms of Service
A. Use of Service

Akton grants you a limited, non-transferable right to use the platform for managing your gym or fitness business. You agree not to:

  • Misuse the platform

  • Attempt unauthorized access

  • Reverse engineer or copy the software

  • Use the service for illegal purposes

B. Account Responsibility

You are responsible for:

  • Maintaining the confidentiality of login credentials

  • All activities under your account

  • Ensuring data entered into Akton is accurate and lawful

C. Subscription & Payments

Akton is a subscription-based service.

  • Fees are billed monthly bases plan.

  • Failure to pay may result in suspension or termination of service

  • Prices may change with prior notice

D. Service Availability

We strive to keep Akton available at all times but do not guarantee uninterrupted or error-free service. Maintenance or technical issues may cause temporary downtime.

E. Termination

We may suspend or terminate accounts that:

  • Violate these terms

  • Engage in fraudulent or abusive activity

  • Fail to make required payments

Users may stop using the service at any time. Data deletion requests can be made through support.

9. Limitation of Liability

Akton is provided on an “as is” basis. We are not liable for:

  • Business losses

  • Data loss caused by user actions

  • Service interruptions beyond our control

Our total liability shall not exceed the amount paid by you for the Service in the preceding billing period.

10. Changes to This Policy

We may update this Privacy Policy and Terms from time to time. Continued use of the Service after changes means you accept the updated terms.

11. Contact Us

For questions about this Privacy Policy or Terms of Service, contact:

Email: support@akton.in
Service: Akton – Gym Management Software Platform